At State Window Corporation, our company culture continues to play an important role in our long-term success. Our greatest asset has always been our people, and fostering a sense of belonging, together with a positive, trusting atmosphere, has proven incredibly beneficial along the way. We constantly strive to ensure our goals and our employees’ goals are one and the same. Because when our employees’ success is our success, incredible things happen.
ONE TEAM
We support each other.
We win together.
We put the collective results of the team before ourselves.
Acceptable Behaviours
- We put real issues on the table in the meeting, including problems in other departments. Debates the idea, never the person.
- We Leave every meeting knowing who does what by when. We get it done even if we disagree with the decision.
- We measures success by STATE’s results from start to finish, even if we have to give up our own resources to help another department hit a shared goal.
- Include the right people early, share information freely and solve problems together rather than in silos.
- Respect, listen, help and appreciate one another, especially when the team is working through a red.
Behaviours that Violate
- Hiding weaknesses or mistakes to protect your image or your department. Assuming bad intent from another department.
- Fake harmony: nodding in the room and complaining after. Avoiding a tough conversation with another department to “keep the peace.”
- Undermining or slow-walking a decision after it’s made. Saying “that was their call” instead of “that’s our call.”
- Keeping information, resources or expertise within your own department when sharing them would improve the State outcome.
- Delaying disclosure of a known issue until it becomes urgent.
- Prioritizing departmental interests over company objectives, undermining colleagues, withholding knowledge, or refusing reasonable cross-functional collaboration.
Brutally Honest
Even when it hurts. We have nothing to hide.
Acceptable Behaviours
- We raise risks, errors, and bad news early, even when the message makes us uncomfortable.
- We say what needs to be said in the room, respectfully and directly, rather than after the meeting.
- We own our mistakes without excuses, explain the impact, and focus on how we will correct them.
- We challenge each other respectfully when something doesn’t feel right, regardless of title or department.
- We give customers and colleagues the real picture, including risks, delays, quality concerns, and what we are doing about them.
- Table issues that address the problems and not people, problems are not personal
Behaviours that Violate
- Hiding or downplaying a mistake, delay or quality issue.
- Saying one thing in the meeting and another in the hallway.
- Withholding bad news from the next department or the customer.
- Being disrespectful and calling it “just being honest.” Honesty is about candor, not cruelty.
- Waiting until a problem becomes urgent before disclosing something that was already known.
Empowered by Innovation
We dream.
We create.
We inspire.
Acceptable Behaviours
- We challenge “the way we’ve always done it” and look for a better way.
- We bring forward ideas, even when they are not fully developed, and stay open to building on each other’s thinking.
- We identify broken or inefficient processes and take responsibility for improving them, rather than working around them indefinitely.
- We test new ideas, learn quickly from what doesn’t work, and adjust without assigning blame.
- We use technology, data, and the experience of our people to make our work simpler, faster, safer, and better.
- Bring forward improvements that remove waste, prevent errors, make your job more efficient, and improve quality or customer outcomes.
- Encourage ideas from every level of the organization and give people credit for their contributions.
Behaviours that Violate
- Shutting down new ideas with “we’ve always done it this way.”
- Blocking or ignoring improvement suggestions without giving a reason.
- Knowingly repeating a process that is broken without raising it.
- Rejecting an idea because of who suggested it rather than evaluating the idea on its merits.
- Experimenting without appropriate planning, communication or consideration of downstream impacts.
- Keeping a successful improvement within one team rather than sharing and standardizing it where appropriate.
- Saying no without hearing the facts and data
We Make It Happen
We hold each other accountable for our words, our actions, and our results.
Acceptable Behaviours
- We do what we say we are going to do and flag risks before a commitment is missed.
- We take ownership from beginning to end, even when the solution requires support from another department.
- We hand work off complete, accurate, and on time, with the next department set up to succeed.
- We hold each other accountable when commitments or standards are missed, regardless of role or department.
- We come with solutions, not just problems. When something gets in the way, we resolve it, and keep moving.
- When something is red, use facts and data to identify the root cause, take corrective action, and follow through until it is resolved
- We take ownership. We plan with purpose. We deliver on our commitments, solve problems at the source, and get it right the first time.
Behaviours that Violate
- Missing a commitment without communicating early, escalating the risk, and taking action to recover
- Saying “not my job,” passing a problem along unresolved, or making others chase you for follow-up.
- Blaming other departments or circumstances instead of owning the outcome. Handing incomplete or incorrect work to the next department.
- Seeing a colleague miss a commitment or cut corners and saying nothing, or tolerating it to avoid conflict. Accountability is everyone’s job, not just the manager’s.
- Allowing poor planning to create last-minute urgency, then sacrificing quality to meet the deadline.
- Taking shortcuts or bypassing established processes to get the job done faster.
- Passing incomplete, incorrect, or defective work to the next department instead of taking ownership to get it right.
- Saying yes before understanding what it will take to deliver on the commitment.
Our most important asset has always been our people. From fostering a comfortable and positive environment in which employees can pursue both personal and career growth, to providing the tools and on-the-job support and encouragement to thrive at work, we create superior products entirely because of our superior people.
- CORPORATE DISCOUNT ON GOODLIFE
- STATE CHILDREN EDUCATION FUND
- BIRTHDAY OFF
- FRIDAY’S BREAKFAST
One of the most exciting outcomes of the way we’ve grown as a company over the past 10 years is our sparkling, new, 260,000-square foot, state-of-the-art facility. Located on Hunter’s Valley Road in Vaughan, we are exceedingly proud of our new premises, featuring world-class innovative robotics and technologies, sustainable construction and materials, and all the space we need to house our expanding family of companies and continue creating superior products for a growing customer base.
The Bees Have Arrived!
Our very own beehive, with a colony of bees, has arrived at State Window. Please continue to donate to support this initiative, and these hard workers, as they help pollinate our food crops that feed the world. To make a donation, please mail a cheque to the State of Kindness Foundation.
Please donate and help ensure bees keep pollinating
The State of Kindness Scholarship academic scholarship program provides financial assistance to promising young students who want to further their education, achieve their goals and inspire others. Students with an academic willingness to have faced financial adversity become ambassadors to a connected network of diverse industry professionals, community leaders, mentors and program alumni.
State Women Empowerment Group (SWEG), strives to continue to change the social barriers and challenges to create and inclusive and diverse workforce – helping more women enter the construction field and succeed. State proudly employes many talented women, and we acknowledge and express our appreciation for all those who contribute to our Company’s great success!
Our State of Kindness Foundation is a proud contributor to the new Project Search classroom renovation at the UHN Toronto Rehab’s Rumsey Neuro Centre.
The Project Search classroom helps prepare students with disabilities to successfully navigate the workforce through in class curriculum and hands on workplace training following high school graduation.
The State of Kindness Foundation is privileged to contribute to Project Search and to provide a place where youth with disabilities can develop the skills and confidence they need to compete in today’s job market.
